Meet our UK Team

In my role in Marketing Automation and Data at L'Express Connect, I ensure that our CRM is constantly up to date and aligned with the company's sales and marketing strategies. I configure and optimise our marketing automation tools to create high-performing automated workflows and campaigns, while analysing and enriching our databases to ensure their quality and relevance.

 

As a Data Engineer, I design, build and maintain the company's data infrastructure. I develop reliable, automated pipelines to collect, transform and ensure the quality of our data, making it accessible and usable by every team and turning raw data into decisions.

As Head of Communication, I develop and lead the communication strategy to maximize visibility and strengthen L’Express Franchise’s brand image.

As Deputy Social Media Manager, I help define and drive L'Express Franchise's international communications strategy, working closely with the Social Media Managers across our different markets.

As Social Media Manager, I develop and lead the social media strategy to increase visibility, strengthen L’Express Franchise’s brand image, and engage its communities.

As the guardian of L'Express Franchise's visual identity and the graphic consistency of all its materials, I design the visuals that embody the brand. Working closely with every team, I turn their ideas into striking images. My role is to showcase our partners, strengthen audience engagement and rethink the image of our different verticals.

As Communication Event Manager, I develop and coordinate communications for L’Express Franchise events to maximize their visibility, increase their impact, and strengthen our brand image.

I handle the entire production and events side of the business. From full project management to the initial client conversations, as well as organising and running the shoot itself, this role gives me a complete overview of each project and the satisfaction of seeing it come to life. Being in direct, constant contact with clients is genuinely what drives me and puts the relational side at the heart of my job. At the same time, the diversity of clients and events keeps me challenged on a daily basis.

What I love about my job is the variety: meeting a wide range of people, managing several projects at once, and finding the right balance between organisation, creativity and relationship-building. I love being challenged, and no two days are ever the same! I organise and coordinate video shoots for our clients to showcase their image on their showcase page. I handle all the upstream preparation and follow-up to ensure each piece of content is as impactful and high-quality as possible. Alongside this, we also run various events such as e-fairs, awards ceremonies and afterworks, to bring our clients together and showcase their brand.

 

Mandy Garner is a freelance journalist with over 30 years' experience. She has worked for the BBC, Times Higher Education and University World News among other employers. For nearly 20 years she was editor of WM People, writing articles on business best practice, including franchises.

Indrabati Lahiri is a freelance journalist with over 6 years' experience. She has written for Euronews, Forbes, Computer Weekly, LinkedIn News, France Today, Capital.com and other publications, covering business, tech and finance, among other topics.

As CTO, I oversee all of the company's technology decisions, ensure the quality and performance of our IT systems, and drive innovation to support the company's growth and digital transformation. I coordinate technical teams to develop efficient, secure solutions tailored to market needs.