Privacy policy

Access to and use of the Franchise Applicant/Network Leader contact service involves the collection of personal data concerning the prospective franchisee and Network Leader. In particular, when filling in the questionnaire, Candidates transmit information about themselves. The same applies to Network Heads when sending the information sheet. If the person concerned does not consent to providing their personal data, they will not be able to access and use the service.”

As data controller, the Company is sensitive to the protection of your personal data. As such, the purpose of this privacy policy is to inform Franchise Applicants and Network Heads of the way in which their data is processed and to assure them of compliance with the regulations established in particular by European Regulation EU2016/679 of April 27, 2016 as well as the amended French Data Protection Act 78-17 of January 6, 1978.

This privacy policy applies to the entire Platform. As this policy is bound to be updated in line with legal provisions and the services offered by the Company, Franchise Applicants and Network Heads are invited to consult it as frequently as possible.

1. What personal data is collected?

Several types of personal data may be collected on the site and other digital solutions, in particular :

  • your name and contact details, including e-mail and postal addresses,
  • your function,
  • your telephone and fax numbers.

2. Why is some of my data collected?

We use your personal data to process your requests to put you in touch with a Candidate/Network Head.

3. How long will my data be kept?

The data collected will be processed and stored for as long as is necessary for the purposes for which they are processed, in compliance with the standards, regulations and texts in force.

Nevertheless and in accordance with Article 5 of the RGPD, certain personal data may be “kept for longer periods insofar as they are processed exclusively for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes”.

4. What about the use of cookies?

A cookie is a string of information sent by a server to a visitor. In the form of a computer file, it is deposited on the hard disk via the visitor’s browser in order to collect information.

There are several types of cookies:

  • Technical and strictly necessary cookies: These are used to record information entered by the visitor, to track the visitor’s navigation in order to ensure the quality of the pages visited, to implement certain security measures and to access your personal space. The site cannot function properly without these cookies.
  • Audience measurement and statistics cookies: These cookies enable us to obtain data on the use of our web pages and to improve certain technical and ergonomic aspects. We do not use cookies for audience measurement or statistical purposes.
  • Advertising cookies: These cookies are used to display personalized advertising in reserved areas on our Platform, to count ad displays and to recognize your browser on future visits to our Platform. These cookies may be installed by us or our advertising partners. They will enable us to establish a unique visitor profile.
  • Social network cookies: Social network cookies enable you to share the content of our site with others, or to let third parties know what you think about content on the site. These third-party cookies are intended to improve the site’s interactivity and multimedia content.

Cookie retention period :

Cookies are kept for no longer than 13 months after they are first placed on the visitor’s terminal. A new consent will be requested at the end of this period.

Some technical and functional cookies are essential and do not require the user’s consent. Other cookies require the user’s consent, which can be withdrawn at any time.

You can delete cookies at any time by setting your browser’s preferences in the browser options. You can also object to all or some cookies by setting your browser preferences in the cookie consent form.

5. Manage your cookies

6. What are the legal grounds for processing my data?

The legal basis for the processing of your collected data is the legitimate interest linked to our activities, in accordance with the provisions of the RGPD.

7. Who will receive my data?

Your personal data will only be used by the departments and people of
L’EXPRESS CONNECT is authorized to process them, in accordance with the specified purposes.
These data may also be communicated to the persons referred to for the
to achieve the purposes of the processing. They will also be forwarded to the Network Heads having
subscribed to L’EXPRESS CONNECT, as part of the implementation of their
relationship with Candidates who have filled in an information form when creating their account.

8. Will my data leave the European Union?

Certain data may be transferred to Network Heads or referenced persons established outside the European Union on condition that they present sufficient guarantees with regard to the requirements of the RGPD, in particular if the countries present an adequate level of protection, in accordance with Articles 44 et seq. of the European Regulation EU2016/679 of April 27, 2016.

9. Is my data secure during processing?

All persons having access to your data are authorized and bound by an obligation of confidentiality.
In this respect and in accordance with Article 32 of the RGPD, the Platform and all referenced persons undertake to implement all necessary technical and organizational measures with a view to guaranteeing the security as well as the confidentiality of the data processed.

10. I have various rights. How can I exercise them?

The data controller is L’EXPRESS CONNECT – 3 quai de la Pêcherie, 69001 LYON.
Telephone: 07 56 93 17 73
The Data Protection Officer is Mr Arthur de Choulot, who can be contacted at the following e-mail address: “[email protected]”.

In accordance with the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation 2016/679 of April 27, 2016, you have the rights of access, rectification, deletion (subject to proof of one of the reasons listed in Article 17 of the GDPR) and portability, of your personal data. You may also obtain a restriction on the processing of your data or object to their processing on legitimate grounds.

You can exercise your rights by sending an e-mail to the following address: [email protected].

If you feel that your rights have not been respected, you can also lodge a complaint with the competent supervisory authority at

Last updated on 02/02/2023.