SmartPA
Remote PA & Admin ServicesFinancial Plan
Liquid capital
The amount you need to secure the necessary loans.
Total investment
Total amount required to open the franchise, including entry fees (£9,950)
Average annual turnover
Average annual revenue
The Concept
- Year of creation
- 2012
- locations
- 100
- Average age of franchisees
- 40 years
SmartPA
Smart Thinking, Big Impact
SmartPA is a leading provider of transformative business support services, disrupting the industry with our highly skilled teams and proprietary methodology, which is enabled by technology and supported by Generative AI.
We help organisations simplify admin and scale faster by combining process optimisation, simplification and cutting-edge technology.
We deliver measurable ROI and unlock potential by removing administrative burden, allowing our clients to focus on top-line growth while we deliver bottom-line impact through data-led decisions.
The company was co-founded by Sarra Bejaoui and Andrew Wright with the ambition to transform the traditional administrative support sector through cost effective and efficient business practices and flexible working opportunities.
Operating within the business support, outsourcing and virtual assistant sectors, SmartPA provides administrative and executive services to businesses of all sizes, from SMBs to multinational corporations.
Co-founder Sarra Bejaoui was driven by a strong desire to create a business centred around empowerment, equality and opportunity. Together with Andrew Wright’s commercial and operational experience, SmartPA developed a pioneering franchising model designed to support professionals, particularly women returning to the workforce.
The company’s DNA is rooted in entrepreneurship, flexibility, empowerment and quality service delivery. SmartPA differentiates itself through its partnership-based franchise structure, its CPD-accredited training programme reinforcing its reputation for quality and professional development, and its innovative SmartPod delivery model ensuring clients receive consistent service through collaborative teams, reducing risk and increasing efficiency.
SmartPA continues to expand internationally while focusing on delivering a world-class, human-centred, tech-enabled PA and admin service that delivers measurable results, today and into the future.
Franchisors and franchisees speak out
A quick look at your future franchise?
Our values: Excellence, passion, integrity and collaboration drive everything we do.
Main Questions
Industry Strengths
The outsourcing and virtual business support sector continues to experience significant global growth driven by digital transformation, remote working trends and the increasing demand for flexible workforce solutions. Businesses are constantly seeking cost-efficient ways to access skilled administrative and operational support without maintaining large internal teams.
Advancements in cloud technology, communication platforms and automation tools have enabled seamless remote collaboration, making outsourced support more accessible and reliable than ever before. The sector benefits from strong demand across multiple industries including professional services, finance, healthcare, technology and e-commerce.
Additionally, companies are focusing on scalability and operational efficiency, which drives demand for outsourced support solutions that can adapt quickly to fluctuating workloads. The sector also appeals to professionals seeking flexible, home-based or hybrid working models, further strengthening workforce supply and sustainability. Overall, the outsourcing and virtual assistant sector offers resilience, scalability and strong long-term growth prospects.
Candidate Profiles
- Motivated professionals with strong organisational, communication and client relationship skills.
- Ideal candidates are typically between 35 and 55 years old, often former personal or executive assistants, experienced administrators, project managers, HR, finance and operations specialists, professionals seeking a flexible career change of those returning to work after career breaks.
The brand particularly attracts individuals with strong business acumen, self-motivation and an entrepreneurial mindset. Candidates should demonstrate a commitment to delivering high-quality service, professionalism and strong attention to detail.
SmartPA generally favours candidates interested in business services, entrepreneurship and professional support roles. The company may not be suitable for individuals seeking passive investment opportunities or those without strong communication abilities or commitment to building a service-based business.
Join SmartPA in 3 Steps
- Win significant new business supporting business leaders and unlock a steady stream of high-value opportunities 🔄
- Comprehensive training, ongoing business support, and community 🤝
- Global brand with flexible working opportunities 🌍
International
The franchise is present in other countries. Interested in an international adventure?
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