Visiting All 12 Franchisees — A Fantastic Start to PHG’s New Chapter
Ritchie and Amber’s Commitment to the PHG Family
One of the very first things Ritchie and Amber did after taking over PHG was to pack up the car, grab their leads and notepads, and set off to visit all 12 franchisees. Their goal was simple yet profound: to meet everyone face-to-face, see their day in action, and spend quality time getting to know them. From joining dog walks to tagging along on home visits, not to mention relaxed chats over a cup of tea, each visit proved to be extremely enjoyable. It was genuinely nice to foster a strong connection with the PHG family.
What stood out most during these visits was the pride and passion each franchisee brings to their work. Each franchisee places pets at the absolute center of their decisions, a commitment that is evident in the exceptional care they provide. This dedication shines through in the way their clients speak about them and how their businesses have become a natural extension of their personalities. Although every franchisee has shaped their PHG journey in their unique way, they collectively share the friendly, dependable, animal-loving spirit that PHG is renowned for.
Now, with Ritchie and Amber leading PHG full-time while remaining active in Southampton, the brand is venturing into an exciting new chapter. It remains friendly, personal, and unmistakably PHG — values that continue to define the franchise and its community of pet lovers.
Franchise The Pets, Homes and Gardens
Pets, Homes and Gardens (PHG) is a beloved pet care franchise that stands out for its community-oriented approach and unwavering dedication to the well-being of animals. PHG delivers premium dog walking, home visits, house sitting and boarding. Under the leadership of Ritchie and Amber, PHG continues to highlight its core values, ensuring that every interaction is enriched with care and personal attention. Today, it continues to grow because its model works: local owner-operators deliver exceptional care, build long-term relationships, and earn the trust of their community.
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The Pets, Homes and Gardens Company
PHG Webinar Showcases Opportunity to Launch a Dog Walking...
Pets, Homes and Gardens Webinar Showcases Opportunity to Launch a Dog Walking and Pet Sitting Business
Pets, Homes and Gardens (PHG), the family-run dog walking and pet sitting franchise, recently hosted a live webinar titled Turn Your Love of Pets Into Your Own Local Business, aimed at people interested in launching their own professional pet care business.
The session was led by PHG franchisor Ritchie Clarke and also featured Danny, the fantastic franchisee behind PHG Haywards Heath. Together, they provided a clear and practical insight into what it takes to build a successful dog walking and pet sitting business under the Pets, Homes and Gardens franchise.
With just under 50 people registered, the webinar gave attendees an excellent overview of how the PHG franchise works in practice. Ritchie introduced the opportunity, spoke about the values behind the brand, and explained why demand for reliable dog walking and pet sitting services continues to grow across the UK.
Danny then shared his experience of launching PHG Haywards Heath after joining the franchise towards the end of 2025. He talked through the early stages of building his dog walking and pet sitting business, the onboarding process, and how he has been developing his local client base.
The webinar concluded with a live Q&A where attendees asked a number of thoughtful questions about starting a dog walking and pet sitting business and what it is like to run a pet care business as part of the PHG network.
For those who missed the live event, the full webinar recording is now available to watch online 👇
https://youtu.be/6t4F8UzdeOs?si=zUqaGnp9xztnAeGi11 March 2026 Franchise news -
Launch of the PHG Resources Hub — A True Game Changer
PHG is excited to share the launch of the brand-new PHG Resources Hub — a practical online toolkit created to make running a PHG business easier and far less time-consuming. The Hub includes ready-to-use templates, simple step-by-step guides...03 November 2025 Personal services 
New Chapter Begins as Ritchie & Amber Take the Lead...
April 2025 marked an incredibly exciting moment, as Ritchie and Amber officially took over the PHG franchise following the very well-deserved retirement of founders Peter and Julie Maxted. Having joined PHG as franchisees back in 2018, they fell in...07 April 2025 Personal services
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