Pass the Keys

UK’s leading full-service short-let management company - simplifying property hosting since 2015

Pass The Keys empowers franchisees to build a high-performing team managing short-let properties while generating recurring income. Franchisees benefit from a robust operational framework, technology tools and training programs. Allowing them to optimise revenue, deliver excellent guest experiences and expand their portfolio. The business model is asset-light, focusing on management and operational excellence rather than property ownership.

The brand is looking for dedicated individuals with strong leadership skills, commercial awareness and the drive to grow a team and territory. While property management experience is a bonus, it’s not required; franchisees must be committed to full-time operations and achieving operational excellence in guest and homeowner satisfaction.

Franchisees will manage all aspects of property management, including onboarding, scheduling, cleaning coordination, guest communication, and operational oversight, supported by a team of experts and proprietary software. This ensures an efficient workflow, recurring revenue and the potential for long-term asset creation.

Presentation

Type of business : Real estate
Entry fee : 18,600
£
Personal contribution : 40,000
£
Total investment : 35,000
£
Potential turnover after 2 years : 200,000
£
Training and support :
• Initial training three-day course covering operations, property onboarding, and franchise systems 📚
• Face-to-face five-day training at head office with acquisition planning, marketing, lead generation, and client engagement 🏢
• Ongoing support with Franchise Success Manager, technology tools, and operational guidance for scaling your territory 🚀
Desired profile :
Pass The Keys seeks ambitious, growth-minded franchisees with leadership ability and commercial experience. Ideal candidates are energetic, decisive, and people-focused, able to manage a local team, build strong homeowner relationships, and deliver outstanding guest experiences. While prior property management experience is helpful, it is not mandatory; the franchise provides training, technology, and ongoing support to ensure franchisees can succeed and grow their territory.