The Pets, Homes and Gardens Company Franchise

Run YOUR Own PHG Pet Care Business

Join the PHG Family , 12+ Years Established with Countless Franchisee Success Stories With Full Support

  • £42 K

    Average annual turnover

  • £5 K

    Total investment

  • £2 K

    Personal contribution

  • 13

    Locations

  • image background pets homes and gardens

    The Pets, Homes and Gardens Company,
    Pet care, perfected

    Presentation

    Pets, Homes & Gardens (PHG) has been part of the UK pet care industry since 2009, built on one belief: pets deserve exceptional care from people who love what they do. PHG delivers premium dog walking, home visits, house sitting and boarding.

    Founded by Peter and Julie and now run by Ritchie and Amber, the brand is based on a proven model, strong values and hands-on experience. PHG stands out for its trust, reliability and its “never let a client down” approach.

    As a premium, close-knit franchise, PHG offers exclusive territories, personal support and steady growth. They look for dedicated, trustworthy people with a passion for animals, and give them the chance to build a business they can be proud of. PHG continues to grow because its model works: local owner-operators deliver exceptional care, build long-term relationships, and earn the trust of their community.

    • 2009

      Year of creation

    • 13

      Locations

    • 42 years

      Average age of franchisees

    Key information

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    Profiles sought

    PHG are looking for people who want to build a hands-on business centred around working with pets every day. We don’t require professional experience — we’re simply looking for individuals with a genuine passion for animals. They must be extremely trustworthy, reliable, comfortable working outdoors in all weathers, and naturally calm, organised, and methodical. Strong communication skills are also important, as PHG businesses are built on trust and positive relationships with local clients.

    The ideal candidate wants to become their own boss, stay active, and create something meaningful in their local area. They need the determination to get their business established, willing to put in the time and effort. We generally avoid applicants seeking a passive role, as this is a practical, hands-on business suited to those with a love for animals and a commitment to delivering exceptional service and professional pet care.

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    Join the Pets, Homes and Gardens Company in 3 points

    • Support from people who have walked the same path 🤝
    • A trusted, family-run brand giving you the tools to succeed 🥳
    • A premium, values-led model 🌟
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    Industry strengths

    The UK pet care industry is one of the strongest and most resilient sectors to enter. With 60% of UK households now owning pets, demand for reliable and professional care has never been higher. The industry is worth over £9.5 billion and continues to grow every year, even during economic downturns—because pets are always treated as part of the family.

    Cultural shifts are also driving growth. More adults are choosing to have fewer children or focusing on pets as companions, which has created a huge appetite for premium dog walking, home visits and personalised care.

    Pet care is also naturally resistant to automation. While many industries face disruption from AI, professional pet care relies on trust, judgement and real human presence—things technology simply can’t replace. This makes pet care one of the UK’s most future-proof and human-led industries.

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    Key figures

    £2 KPersonal contribution
    £3 KFranchise fee
    £5 KTotal investment
    £42 KAverage annual turnover

    A quick look at your future franchise?

    Woman with a dog by a pet services van.
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    smiling dog
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    Two cats on stairs, looking curiously upwards.
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    Premium pet care is good — the ‘PHG Standard’ is exceptional.

    Man smiling with a dog on his lap.
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    franchise pets homes and gardens 2
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    Child playing with a friendly dog outdoors.
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    Person bends to pet a friendly dog outdoors.
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    Close-up of a rabbit with fresh herbs.
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    rabbit
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    dog and a men smiling
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    Cat resting on a grey blanket with sign.
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    Guinea pig eating fresh vegetables.
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    The latest news from Pets, Homes and Gardens Company

    • Launch of the PHG Resources Hub — A True Game Changer

      Launch of the PHG Resources Hub: A Game Changer for Franchisees PHG is thrilled to announce the launch of the all-new PHG Resources Hub, an innovative online toolkit designed to enhance the efficiency of running a PHG franchise. This resource-rich...

      03 Nov 2025 Franchise news
    • Visiting All 12 Franchisees — A Fantastic Start to PHG’s...

      Ritchie and Amber’s Commitment to the PHG Family One of the very first things Ritchie and Amber did after taking over PHG was to pack up the car, grab their leads and notepads, and set off to visit all 12 franchisees. Their goal was simple yet...

      12 May 2025 Franchise news
    • New Chapter Begins as Ritchie & Amber Take the Lead...

      The Exciting Transition of the PHG Franchise April 2025 marked an incredibly exciting moment, as Ritchie and Amber officially took over the PHG franchise following the very well-deserved retirement of founders Peter and Julie Maxted. Having joined...

      07 Apr 2025 Franchise news
    View all

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